Contact information
Contact Information
We’re happy to help with any questions about our products, orders, delivery or returns.
You can contact us at:
info@focus-reset.co.uk
We aim to respond within 1–2 working days, excluding weekends and UK bank holidays.
When contacting us about an existing order, please include your full name, order number, the email address used at checkout and details of your enquiry.
Business hours
Monday to Friday: 9:00am–5:00pm
Saturday, Sunday and UK bank holidays: Closed
Messages can still be sent outside these hours and will be answered as soon as possible.
Returns
Please contact us before returning any products. Items sent back without contacting us first may not be accepted.
Social media
You can also contact or follow Focus Reset through our official social-media accounts:
Instagram: focusresetofficial
TikTok: focusresetuk
Please do not send card details, passwords or other sensitive information through social-media messages